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Frequently Asked Questions

frequently-asked-questions

Please View Our List of Most Frequently Asked Question!

The answer to this question is, if you are able to get pricing and checkout then we service your area.  If you are in a state that we do not currently have checkout available, we are most likely in negotiation with a reputable manufacturer that services your area and we will service you very soon.  There is also a chance that we may service your area on a case by case basis and you can email us if you would like to find out more.

No, you may choose any of our 13 different colors. All color options are presented to you on product page.

Unless you are purchasing for the federal government, state government, have a farm or agricultural exemption or have a sales tax exemption number and are willing to sign a sales tax exemption form, you have to pay sales tax, or live in a state that is free of sales tax.

Normal installations allow for the ground to be 3-4 inches out of level. If ground is more than 4″ out of level we likely will have to trim the legs to fit the contour of the ground. Carports can typically be assembled if ground is out of level from the highest point to the lowest point 4″-9″ with additional fees. To determine leveling fee, see item number 9 above under Fees. Carports will not be assembled if the ground is more than 9″ out of level from the highest point to the lowest point.

Yes that is no problem. There would just be an additional return trip fee plus the cost of the options you were having installed at a later date.

We will only install on a stationary dock. We will not under any circumstances install a carport on a floating boat dock. Further, we must be able to back a truck and trailer up to the boat dock without carrying materials over 50 feet or up/down steps. Installation on a boat dock will assess additional fees. See item number 9 above for additional fee.

All carports come standard with peak braces and a minimum of 4 corner braces.  It is highly recommended that you purchase extra bracing for any building with legs over 8 feet.  If you decline the bracing, you will be asked to sign a waiver at the time of installation.  As always, we recommend you get your building certified and the braces are included, along with ground or concrete anchors!  It’s better to be safe than sorry.

For 12′ to 24′ wide carports the post are spaced no more than every 5′ apart.
For 26′ to 30′ wide carports the post are spaced no more than every 3’6″.

There is no hard and fast rule. However, keep in mind that there will have to be enough room for the installers to attach the sheet metal to the sides with their screw guns and set their ladders for taller structures.

Holes are drilled into your concrete slab. Then wedge anchors are inserted through pre-drilled holes in the base rail of your carport into the holes in the concrete and securely fastened for a secure hold.

32″ long anchors are inserted through pre-drilled holes in the base rail. The anchors are driven into the ground with a sledge hammer for a secure hold.  We recommend upgrading to mobile home augers for ground installations.  The mobile home augers are much larger and will give you much more security in holding your building to the ground.

All deposits are gathered at checkout. You May use Paypal, Visa, American Express, Mastercard, Discover, Cash(in store only), and Money order.

After paying deposit, you will receive a confirmation email. Rent to own customers will receive their application with 24-48 hours to be signed. Then a staff member will contact you to review your order in detail, normally within 2 business days. After this review, we will prepare your order and either fax, email or mail you a copy of the invoice for you to review and sign. Once we receive your signed invoice, the scheduling department will contact you approximately 2-6 days prior to installation. We will not just show up to install your carport. You will receive a call prior to the scheduling of the installation of your carport.

Normally 2-4 weeks from the time of your deposit to the time of your installation.  During peak seasons this time may fluctuate by a week or two.  Installation crews for carport manufacturers typically need a certain amount of installations in an area in order to dispatch a crew for installations.  So, if you have friends that are also in the market for a carport, garage or barn you have a chance that your building will be installed sooner!  We do reward you with a referral reward if you refer your friends and we will also consider group discounts!

Yes in some instances the car port materials are available. If it is, just deduct 5% from the prices quoted on the following pages. All materials will be delivered to your home. You cannot pick up materials under any circumstances. No assembly instructions are provided. This is your choice if you decide to purchase and assemble yourself (not our recommendation). Please contact us for more details.

14 gauge carports come with a 30 day workmanship warranty.
12 gauge carports come with a 20 year warranty against rust through on the frame, assuming normal care and maintenance and the 30 day workmanship warranty.
There are no other warranties stated or implied.

You may depending on your local zoning regulations or rural location.  It is always best to check with your local municipalities.  If you think that you might need a permit now or later be sure to add certifciation to your building.  In no circumstance will a non-certified building be permitted.  It’s better to be safe than sorry – plus with certification you get additional ground anchors for wind up to 130 mph and extra bracing for snow loads up to 30 pounds per square foot.

No, we will not attach our steel structures or awnings.

Remove anything out of the way that would impede the progress of the installation. Clearly mark the four corners of the carport location and level the spot if necessary.

Most box eve style carports, the roof pitch is approximately 4:12.
Most regular style carports, the roof pitch is approximately 3:12.

Carports can take anywhere from 1 – 8 hours to assemble depending on the options that were ordered.

32″ long anchors are inserted through pre-drilled holes in the base rail. A small hole is made in your asphalt and the anchor is driven into the ground with a sledge hammer under the asphalt.

Lag bolts are inserted through pre-drilled holes in the carport base rails and screwed down into the wood surface for a secure hold.

No.  You will only pay us the deposit amount.  You will pay the manufacturer the balance once your building is installed and you are 100% satisfied with the building and the installation.  If you are doing rent to own we will not release the funds to the manufacturer until you have notified us that the installation crew has completed their project with you.  Upon your approval the installation crew will be allowed to leave and their payment will be disbursed to them by our account manager.

Certified carports and non-certified carports are offered in most states by manufacturers. There are some states that require all metal carports and garages that installed within that state must be certified units. There are many advantages in selecting a certified carport or garage and there are some structural differences. After reading this article, you will know what certified carports are and what the differences are in both the non-certified and certified units.

Frequently Asked Questions December 4, 2016
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